SCALE Order
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Platform

Built for the way your business works.

One connected foundation. The right workflows for your operation.

01

A catalog that stays current

Manage products, variants, add-ons and availability. Update supported content from your control panel without rebuilding your customer app.

02

Orders, with control

Review orders, approve the work and record payment separately. Keep your team clear on what happens next.

03

A clearer handover

Follow approved work through preparation, readiness, collection or delivery. Food businesses can add a dedicated kitchen display.

04

More reasons to return

Bring customer records, points, coupons and campaigns together, with clear eligibility and expiry rules.

05

Fees and offers you control

Configure delivery and service charges, waivers and qualifying thresholds from your platform.

06

The right message at the right step

Use in-app notifications and campaigns. Configure one registration and password-recovery channel, subject to provider setup.

07

Teams and branches

Give team members role-based access. Manage branch hours and control when each branch accepts orders.

08

Inventory that stays visible

Manage stock items, units, thresholds and quantities. Food businesses can also maintain recipes.

09

A clearer view of performance

Review orders, customer activity and sales by period and currency to guide day-to-day decisions.

Platform

Orders, with control

Review orders, approve the work and record payment separately. Keep your team clear on what happens next.

01

A catalog that stays current

Manage products, variants, add-ons and availability. Update supported content from your control panel without rebuilding your customer app.

02

Orders, with control

Review orders, approve the work and record payment separately. Keep your team clear on what happens next.

03

A clearer handover

Follow approved work through preparation, readiness, collection or delivery. Food businesses can add a dedicated kitchen display.

04

More reasons to return

Bring customer records, points, coupons and campaigns together, with clear eligibility and expiry rules.

Agree the scope before you commit

Your proposal defines modules, capacity, support and any specialist work or third-party services. Sector-specific requirements are reviewed before launch.

Use in-app notifications and campaigns. Configure one registration and password-recovery channel, subject to provider setup.

Platform

Questions, answered.

Do all plans have a fixed published price?+

No. Monthly pricing and setup fees are provided in a proposal based on the actual business scope. This website does not publish fixed prices or hidden order limits.

Can I change menu items, fees and offers without a new APK?+

Supported menu, availability, fee, discount and verification-channel settings come from the platform. Changes to native app code or device integrations still require an app update.

Does every new order become work immediately?+

No. Incoming orders wait for your team’s approval. Approval releases the order to the operational workflow; recording a cash payment is a separate step.

Which payment and delivery features are available?+

The current flow supports cash-payment recording, collection and delivery statuses. Online card payments, live driver tracking and third-party integrations must not be assumed to be included.

What about verification and notifications?+

One configured verification channel can be active per business: WhatsApp, SMS or email, subject to provider setup. Order-status messages are not sent through WhatsApp. Push delivery depends on permissions, connectivity, device settings and provider readiness.

Is the product available in all 20 website languages?+

This website and its interactive product tour offer 20 languages. Operational app languages are agreed separately for your deployment. Confirm any additional language requirements in your quote.